Automatically creating contact and account records for senders and recipients
For every email you send or receive, KnowledgeNet automatically creates a record for that contact and company account, then hashtags future correspondence to those records. It’s an effortless way to keep track of client relationships. Users who upgrade to KnowledgeNet Professional can even tie into an existing CRM such as Salesforce.
Showing instant relationship intelligence
View the nature and timing of your and your team’s most recent interactions with all senders and recipients (emails, posts, and meetings).
Giving an organization-wide view
Connect your team members to KnowledgeNet and see all related internal posts that reference the relevant contacts and accounts as well.
Providing the latest overview of accounts’ and contacts’ conversations
Get a neatly summarized view of personal interactions as well as your organization’s interactions with accounts and contacts, including who sent the most recent email and when, when the most recent meeting was, and what were the most recent internal posts.
Bringing in external news insights
KnowledgeNet additionally surfaces the most recent news hits for the contacts and accounts in your email—so you don’t have to.